Car Care Center

Advanced Technology

Automobiles used to be relatively simple, relying on purely mechanical components for proper operation. Today's vehicles are equipped with sophisticated computers to monitor and control many of the operating systems. Depending on make and model, your vehicle may have in excess of 20 computers controlling everything from the way your car rides to how and when the transmission shirts gears -- from the amount of fuel entering our engine to the temperature of the exhaust.

Along with this technology comes new terminology to describe your vehicles operating components. ABS, SRS, MacPherson Struts and EEC are but a few of the terms used to describe these new systems.

These advances in automotive technology require an entirely new approach to keep your vehicle running with peak efficiency and safety.

Skilled Technicians

Today's vehicles are far too sophisticated to be repaired by the "replace parts until it works" method. We take automotive repair and maintenance far beyond that.

Your PARTS PLUS CAR CARE CENTER technicians are not only experienced mechanics, they are professionally trained automotive technicians, skilled in the use of a variety of diagnostic equipment and repair procedures relating to all vehicle systems. Continuous training of all PARTS PLUS CAR CARE CENTER technicians is an important aspect of our commitment to you.

One Method of Automotive System Maintenance and Repair

Your PARTS PLUS CAR CARE CENTER knows your vehicle is a complex assembly of interrelated systems. Many factors can influence your vehicle's performance, dependability and safe operation.

When you bring your vehicle to our facility for a repair or routine maintenance, we begin by listening carefully to you. We want to fully understand the problems you are experiencing.

After carefully listening to you, your PARTS PLUS CAR CARE CENTER technician then performs a thorough inspection and diagnosis of the appropriate systems. Bye doing this, we can identify the specific problem.

Another important benefit of our thorough inspection is prevention. By performing our 10-point safety check, we are often able to spot potential areas of concern and take necessary steps to assure they don't become major problems.

The Informed Customer . . . We Want You To Know

Once the diagnosis and 10-point safety check are completed, we will explain to you our findings of each item that has been inspected. We will then explain our recommendations for needed repairs to your vehicle. No repairs will be done without your understanding and consent.

We understand that you, the customer, need to know as much as possible about your vehicle and our repair recommendations so you can make an informed decision.

By thoroughly explaining our inspections and diagnosis, you will better understand what repairs are needed and why. By sharing this information, we feel that we will earn your trust. If you have any questions or concerns about your vehicle or our repair procedures, please ask. We welcome any questions you may have.

Only the Repairs That Are Needed

Once a problem is pinpointed, and you fully understand the repair procedures involved, we will replace only those parts needed to satisfactorily complete the repair procedure. No wasted parts -- no meaningless labor charges. Of course, if we detect any safety-related problems while we're working on your vehicle, we'll tell you. Your safety and satisfaction are our primary goals.

Always Quality Parts

All our replacement parts meet or exceed the specifications set by the company that made your vehicle. All parts are covered by the manufacturer's warranty. You're assured of long-lasting parts that fit your vehicle.

Our "Family" of Satisfied Customers

It is our sincere desire to develop and nurture a long-term relationship with you, our customer. The more we know about your specific vehicle and your needs, the better we can serve you in the future.

Our Pledge To You

We want to earn your business by earning your trust. We will keep the needs of you, our customer, first. We will advise you of any areas of concern that may be safety related or which warrant re-inspection in the near future.

After a thorough inspection of your vehicle, any required repairs will be discussed with you for your understanding and approval. No repairs will be performed without your informed, written consent. We will perform only the repairs your vehicle requires.

We will install only quality, name brand parts at fair prices. All parts installed by our professionally trained technicians will meet or exceed original equipment specifications and will be backed by the manufacturer's warranty.

If there is something you want to know about your vehicle, or the repairs we are performing, JUST ASK! We will gladly answer your questions.

By keeping this pledge, we hope to establish a long-term relationship with you and your vehicle. The better we know your vehicle and your needs, the better we can serve you. We want you to be a part of our family.

Thank you for your trust . . . and your business.